Shipping policy

Thank you for shopping with Aprho Daily Mart! We are committed to delivering your favorite African groceries quickly, safely, and efficiently. Please read our shipping policy below to understand how we process and ship your orders.

Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification when your order has shipped.

  • During high-demand periods, processing times may be slightly longer. We appreciate your patience.

Shipping Rates and Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Delivery times depend on your location and the shipping method selected. Estimated delivery windows:

    • Local delivery (if applicable): 1–2 business days

    • Standard shipping: 3–7 business days

    • Expedited shipping: 1–3 business days

Local Delivery (If Offered)

  • We offer local delivery within [X miles/km] of our store.

  • Free local delivery for orders over $[amount].

  • Deliveries are made between [Delivery Days and Times].

Shipping Locations

  • We currently ship to addresses within the United States (or specify your region).

  • Unfortunately, we do not ship to P.O. Boxes or international addresses at this time.

Order Tracking

  • Once your order has shipped, you will receive an email with a tracking number to monitor your package’s journey.

Perishable Items

  • Perishable items (like fresh produce, meats, etc.) are shipped with appropriate packaging to maintain freshness.

  • We highly recommend selecting expedited shipping for perishable orders.

  • Aprho Daily Mart is not responsible for spoilage if expedited shipping is not selected for perishable goods.

Shipping Delays

  • We are not responsible for delays caused by carriers, weather conditions, or other factors beyond our control.

  • Please ensure your shipping address is correct. We cannot reroute packages once they have been shipped.

Missing or Damaged Packages

  • If you haven't received your package within the expected timeframe, or if your package arrives damaged, please contact us immediately at [your support email/phone number] with your order number and details.

  • We will work with you to resolve the issue promptly.